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  • Are your business computers vulnerable? Understand Microsoft Product Risk

    Worried about the looming end of life deadline for your Microsoft products? The company is ending support for several popular business tools in 2020. This includes Windows 7. It’s a hassle but this change doesn’t have to be a bad thing. Here’s what’s happening and how to take advantage of this opportunity to future proof your computers. For many businesses, it’s a tough parting. As late as September 2018 some 41% of Windows 7 users still hadn’t moved on to the latest operating system. Yet sticking with existing systems until 2020 or beyond could lead to a truly bitter end. And Windows 7, which could be the operating system on your laptops and desktops, isn’t the only one on Microsoft’s DNR list. Are you relying on 2010 Word and Excel? Running Windows Server 2008/R2 or Small Business Server 2011? Does Exchange 2010 control your email and calendars? All of them are reaching or have reached the end of support in 2020. That’s a big deal. Before we talk about why it’s such an issue, let’s make sure we’re all on the same page about what end of life really means. (Photo Source: Unsplash.com) Understanding End of Life Issues What does end of life mean for your business? for some, it may be a dead end. When you first buy a product, Microsoft provides mainstream support such as: ⦁ Offering security patches ⦁ Releasing design changes or new features ⦁ Providing complimentary support ⦁ Warranty claims. Microsoft stopped all but security patches five years after the product’s release. After all, they want to put resources behind the versions they are still selling in stores. OK, so you might be thinking, we don’t need new features or design, and we’ve never used the warranty. Plus, at this point, we’ve got everything figured out, so we can continue on without Microsoft’s help. Understanding their answers in the forums was a headache anyway! Only in 2020, they’ll also stop the security upgrades that provide patches and bug fixes for the tools you’re using. In June 2018, Microsoft even announced but didn't fix an OS bug. They also stopped answering Windows 7 Community forums. Thinking you haven’t been doing updates, so this won’t make much difference for you? Try again. The updates were probably taking place without you knowing through Microsoft auto-updates. That’s not going to happen anymore. What This Means for Business Without ongoing security support, your business runs the risk of cyberattacks. Your users will keep working to improve processes, sell a product, and increase revenues. Meanwhile, hackers will work just as hard to find weak points they can attack. It’s a little like pest control. Ants, spiders, roaches and other bugs are always looking for a way into your home. What do you do? Try and close any gaps they might use to get in and regularly bug bomb to keep the creepy crawlies at bay. Microsoft was once your pest control service. The company provided the fixes needed to protect your business from cybercriminals. What a Cyber Attack Might Look Like Once inside your network or systems, these cybercriminals can have a pretty painful bite. They might use malicious software (malware) to take over your business computers. They don't return control until you pay a ransom. Or, they might take important data for use in identity theft. Maybe they’ll want to mess with your IT infrastructure and shut you down. Imagine a denial of service attack as a bug infestation that is so constant you are driven from your home. With the boom in cryptocurrencies, some bad actors want to leverage your computers' processing power. You’d eventually notice your computers running slower and skyrocketing utility bills. It’s Not Worth the Risk Cybersecurity attacks are costly. Take 2017's WannaCry attack infecting more than 230,000 computers in 150 countries. The perpetrators demanded $300 ransom per computer. The average data breach costs a company $3.86 million, according to the Ponemon Institute. And the average denial of service attack costs a company $2.5 million. Beyond these hefty price tags, a cyber attack can also put your business at risk of: ⦁ Compliance issues ⦁ Massive fines ⦁ Costly downtime ⦁ Brand reputation damage ⦁ Customers jumping to a competitor. Where does this leave businesses relying on Windows 7 and other legacy products? Let’s consider the options. Preparing Your PCs for 2020 The good news is that you have options. The first one is not so great. Ignoring the risks, you could continue on with your Microsoft products, hope for the best. While you're doing that, malicious actors are looking to exploit that loyalty. A second approach is to pay extra to keep getting security updates from Microsoft. This is paying now to put off what is inevitable. After all, the company is only offering three years of extended, paid support. For example, a Windows 7 Pro User can pay $50 per device for the first year of Extended Security Updates (ESUs). The price doubles in year 2 ($100 per device) and again in year three ($200). That’s a total of $350 per device until the ESUs expire in January 2023, when you’ll be out of luck all over again. Antivirus service providers are offering a third option. Seeing an opportunity, they’ll offer patches and bug fixes for paying customers. The problem is that these companies offer only limited, reactionary support. Plus, they’ll only be in it as long as it proves profitable, so their help could end without warning. Looking long-term and being proactive, you’ll want to go with the upgrade option we discuss next. Future-proofing Your PC Assets Upgrading to the latest versions of Microsoft products is an opportunity. This investment will improve productivity while future-proofing your PCs. For example: ⦁ Windows 10 security updates regularly and has online users' community and technical support. The increased operating speed and improved functionality and usability will drive productivity. ⦁ Upgrading to cloud-based Office 365 can improve collaboration. Users can access email, calendar sharing, and files in real-time from any device, wherever they are. Why not wait until the end of 2020? Why is it a good idea to begin migration sooner rather than later? Here are our top four reasons. 1. Risk. Data breaches and other cyber threats are costly. 2. Difficulty. Migrating isn’t always easy. (Depending on your IT infrastructure, it could take a lot of work.) 2. Availability. Don't scramble to find partners to support your migration efforts. 4. Flexibility. By upgrading now, you gain the ability to pick a good time for your business to change over its systems. Migrating data to a new system, securely and efficiently, takes work and knowhow. Simple Solution Tech, Managed Service Provider can tackle the upgrade for you. Contact us at (786) 233-2002

  • The ABC's of IT for your Business.

    You went into business because you were great at something, not necessarily IT. Yet you need technology to compete in the modern marketplace. This guide helps non-techie business owners learn the IT essentials they need to succeed. The Essentials of IT Your business started with an idea to pursue, a product to make, a service to offer. When your business began, your information technology (IT) needs were simple. You needed one computer and an internet connection. But as your business grows, you add employees and things change. Now you need more hardware. You add digital tools to communicate, collaborate, and be productive. You need to think about security and backing up data. Downtime becomes more expensive; you need to pay wages whether your people can work or not. In today’s competitive environment, technology isn’t something you can ignore. This guide outlines IT essentials to better achieve your objectives with business technology. A is for All the Hardware You’ll Need Maybe you started out working on your desktop at home and your phone. But as you add employees, you need to think more about computer hardware. No matter how disinterested in tech you may be, you know your desktop from your laptop. Why, though, would you prefer one over the other for your business needs? If you’re sitting for hours being productive, the desktop’s bigger screen and keyboard are better. The desktop typically runs smoother, as it has full-sized parts and is more powerful. When you go with desktops, though, you’re also going to need proper desks and chairs for people to sit at. Laptops enable mobility. You can bring a laptop to the office, home, to a client’s office, and on travel, and always have access to all that you need. Laptops today are increasingly compact but compete with desktops for power and speed. Still, hunching over a laptop’s smaller screen for hours on end is not healthy and can affect productivity. Tablets today are another powerful tool for business on the move, but these handheld devices make it more difficult to do large amounts of work. Plus, they are not as feature-rich as a laptop. Yet they enable scanning documents and staying current on business communications, wherever you are, and with less physical strain. All of this hardware may connect to a server. You may have seen a big, beefy computer in a cupboard somewhere at a workplace. That’s the server. It’s the Hercules of computers designed to run 24/7, long-term. This powerful computer processes requests and delivers data. It’s the centralized brain running your business software and storing files. Servers with lots of storage can also be a backup location for your data. Servers can be located in your office or off-site. Some businesses prefer on-site servers so that they keep full control, but this option is expensive. Servers need maintenance and upgrades, and they take up real estate and utilities. So, many businesses today have servers in the cloud (we’ll get to the cloud in a bit). Other hardware you need to know about? Modems and routers. It’s easy to get these two confused, but the modem is a device that connects you to the internet. In a home office, you might connect your modem to your computer using an Ethernet cable. Then, when you add people, you want more computers to have access to your network. That’s where the router comes in. A router lets you wirelessly connect devices (laptops, smartphones, tablets, speakers, and more) to your private network via Wi-Fi. Modem and router combo devices are available, and mesh networks are gaining momentum when one wireless router isn’t cutting it. A mesh network uses many access points to capture and rebroadcast routing signals. B is for Business Collaboration and Communication We promised to explain the cloud. It sounds whimsical, but what are we talking about when we say someone is doing business in the cloud? They’re taking advantage of a pool of computing resources off-site. You don't need to invest in owning, managing, or maintaining on-site equipment. That also means reduced real estate and utility needs. Another advantage of cloud computing is its scalability. Effectively renting access to a server, storage, or software lets you add or drop users when you need to. With cloud backup, a business also gains a security backup. The data may be copied to data centers around the world. This ensures continued access in case a disaster strikes one location. The cloud also enables collaboration and communication. Users enjoy access to always-on features from any internet-connected device. Before, you would have had your email on your local computer or server in your office. Employees would run their own versions of Microsoft Word/Excel/PowerPoint. Cloud computing has changed that. You can pay a small amount per year for the Microsoft Office Suite and email hosting on a cloud server. This gives your employees greater mobility. They can enjoy a consistent computing experience on any device. Plus, employees stop having to email documents around and lose track of revisions. With the cloud, people can communicate and collaborate on documents in real-time. You can even see the words they write appear as they type in that one, shared file. This prevents mistakes and having to do work over again. All this can make your employees happier, which improves productivity and engagement. C is for Cybersecurity Cybersecurity is another essential that even the non-techie business owner needs to understand. Digital transformation lets us communicate and collaborate more effectively and streamline work processes. Yet while you’ve been building your business, the cyber bad guys are expanding their efforts, too. Don’t think that a cyber attack won’t happen to you. No matter the size of your business or your industry sector, you could be a target. Here’s what you need to watch out for. Malware is an umbrella term for all kinds of malicious software. This catch-all term can include viruses, spyware, and ransomware. Viruses infect your computer to corrupt systems or destroy data. Computer viruses are designed to spread when: ⦁ someone downloads a file or software they think is legitimate; ⦁ an employee opens an attachment or clicks on a link in a spam email; ⦁ people surf the internet and visit a site disguising itself as what they were looking for; criminals take advantage of software flaws to infect your systems. To prevent infection, you need antivirus protection. Also, you should keep software and operating systems up to date with patching/security updates. Don’t wait to install the latest “bug fixes.” As long as you’re online, you’re always going to be vulnerable to viruses. Spyware is a type of malware designed to spy on you. Users are unaware as the software gathers personal information from your computer. It might be letting advertisers or data firms know your surfing habits, or relaying login, password, credit card, or bank account details to identity thieves. In ransomware attacks, criminals encrypt your data and demand money for the decryption password. They might even threaten to publicize your data if the ransom goes unpaid. All that, and we did the first three letters of the alphabet only! Increase your productivity and protect your business with D and E. Our “D is for Digital” and “E is for Expert” consultants at Simple Solution Tech can help you make the best decisions for your IT needs. You focus on what you know, and we’ll do what we do best. Contact us today at 786-233-2002! Check out Active Search Results (ASR) is an independent Internet Search Engine using a proprietary page ranking technology with Millions of popular Web sites indexed.

  • Is Your Business’s IT Ready for the worst?

    The Coronavirus is spreading as fast as feared. Businesses must be ready for the worst. One priority? Protecting the health of employees. Preparing the way for remote working is one top recommendation. News of the virus, which the WHO calling it COVID-19, has prompted urgent interest in remote work. Business collaboration software, virtual desktops, and private networks can all help. This tech helps the business continue as usual, even with quarantined employees. It’s difficult to imagine you aren’t aware of the looming health pandemic. Trying to limit the contagion, we’ve already seen big business take major measures. These include: Nike temporarily closed its European headquarters when an employee was diagnosed with the virus. After the first death in Washington state in the U.S., the company also closed its world headquarters for a deep clean of its campus. Twitter told its roughly 4,900 employees to stay home to work. Other businesses are weighing up the options. Furloughs? Changes to sick leave? Or encouraging work from home. The last option appeals, but how do employees work remotely? How can they continue collaborating with people they used to sit beside, meet in the office, or travel to see? Technological solutions. The Right Technology for Remote Work Remote workers want a centralized platform with a simplified (yet secure) login process. Business collaboration software is a great enabler of mobile, flexible work. Replace in-person meetings with voice or video conferencing. Streamline chat, voice, and video in one software platform. Tools such as Microsoft Teams, Google’s G-suite, or Slack, allow a business to create team channels. Business collaboration tools also simplify access to email, calendars, documents, and file sharing. Employees can use a single sign-on to access business tools and data. This supports improved efficiency and increased transparency. Providing a virtual desktop can provide access to important business applications, as well. Virtual desktops in the cloud allow users to work separately from their personal computers. The software virtualizes the user’s unique desktop environment at any workstation. All the data and applications are stored on a central server. Users access apps, folders, and toolbars from anywhere, with a consistent, secure experience. Using a cloud-based solution also provides peace of mind. While remote workers access the corporate network, sensitive data isn't stored locally. So, the business needn’t worry about the loss or theft of sensitive data. Plus, cloud-based virtual desktops are easy to rapidly install outside a quarantined area. Worried about securing those remote connections? Another option is a virtual private network (VPN). A VPN connects computers, smartphones, or tablets to a shared or public network as if connecting to a private network. These encrypted connections to the internet secure data and protect employees’ mobile activities. Mobile Work Helps Every Day You can hope that your employees stay healthy and your business remains unaffected, but why take that risk? Empowering remote work benefits business, even without the threat of the fatal flu. Remote teams enjoy greater work-life balance. The workers spend less time commuting and are more productive. Empowered, they also feel trusted and more engaged. Meanwhile, a business can save money on physical space and hardware investments. Additionally, the hiring pool of qualified personnel expands with remote work, and the business can offer its services more globally and flexibly. All that’s true whether the coronavirus becomes an issue for your business or not. Enabling a remote workforce takes technology. Need help installing and connecting your employees? We can help. Contact us today at (786) 233-2002.

  • Remote Working with Office 365

    Working from home is a big change in an already tumultuous time. Yet there’s a bright side. The quarantine could be your opportunity to reinvent how you work — for the better. Migrating to Microsoft Office 365 has benefits now. Plus, when you’re back to business as usual. Office 365 is the cloud-based version of Microsoft Office. With a subscription, you get both the desktop and online versions of apps you already know. This includes Outlook, Word, Excel, PowerPoint, OneNote, SharePoint, Teams, Yammer, and more. Office 365 enables collaboration in many ways, on desktops, tablets, and smartphones. For example: Outlook — primarily associated with email, but also lets you share notes and files Teams — a hub for instant messaging, video conferencing and calls SharePoint — an internal content management platform. SharePoint lets you customize team sites where you automate workflows and share resources Yammer — a social network connecting all the users in your organization OneDrive — allows users to share and co-author documents securely Working in Microsoft Word, Excel, Powerpoint and other Office Apps you can collaborate simultaneously. There’s no need to email back and forth. In fact, you can even see different people creating and editing together in real-time. Remote Work with Teams Microsoft teams at its core is a chat program. But it does so much more. On all your devices, both iOS and Android, Teams allow “channels”. You can have company-wide or small task group channels. Or use a separate channel to instant messaging to a single person. You can also invite clients or customers into channels to join the discussion. Additionally, you can set up security features that filter what they can access. You don’t want them to know the ingredients to your secret sauce! Within Teams channels, users can share documents, spreadsheets, and presentations. Teams also integrate with other software. The options include Zendesk customer support, Asana project management, or Zoom video conferencing. Using Teams in Office 365 creates a streamlined platform for remote work. Remote Work with OneDrive Working on-premises, your users always had access to the business file server. OneDrive is the cloud equivalent. Yet, since it’s online, it’s always accessible. Microsoft’s hosts the file storage to let you access and share work files from all your devices. Employees can even work offline. Any changes or edits to files automatically upload when you next connect. Share OneDrive folders or files with external partners as well. Again, you can secure access with limits on who can see what and specifying what actions they can take. You can even set up automatic revoke access after a set time limit. Office 365 & Business Security An Office 365 subscription protects from viruses and cybercrime. It also offers ways to recover your files from malicious attacks. Office 365 apps update with security patches without any effort on your part. Plus, Outlook scans email attachments and checks links for viruses or phishing scams. OneDrive helps you restore files, so they're not held captive in a ransomware attack. Office 365 also lets users encrypt email, prevent forwarding, and secure sensitive files. Office 365 lets your business communicate and collaborate in real-time. Work on any device, anywhere, at any time. Enjoy business agility and flexibility with internal and external users. Migrating to the cloud isn’t as simple as pressing the “start” button. Still, our tech experts can get you up and running quickly and with ease. Do you prefer to use Google's Online Suite package instead? Find out how you can remotely work with G-Suite, Let us help you go online and get back to business as usual, even working remotely. Call us today 786-233-2002.

  • Steer Clear of Coronavirus Scams

    (Photo Source: Wix Media) With the world grappling with a health pandemic, scams are shocking. Regrettably, bad actors are everywhere, always looking for opportunities, and they’re seeing one in the coronavirus. This article outlines what you need to watch out for and how to stay cyber safe. The last thing you want to read right now is that there’s another threat out there – sorry, but it’s true. Cybercriminals take advantage of fear. They take timely concerns and use them to target victims. Using the anxiety and upheaval around coronavirus is their mission. So far, several coronavirus-related attempts to cyberscam people have been reported. There are examples of: emails that appear to come from government health departments; offering a tax refund to get people to click on malicious links; memos to staff that appear to come from large employers; COVID-19 test offerings from private companies; fake websites promising to sell face masks or hand sanitizer; soliciting donations to help fund a vaccine. What to Watch Out For Another concern is the number of bogus websites registered with names relating to COVID-19. The site can look legit but is set up to steal information or infect the victim’s computer with malware. You may get an email promising the attached information offers coronavirus safety measures, or information shared by the World Health Organization (WHO) if you click on the link, or a similar email pretending to be from a reputable news source, such as the Wall Street Journal (WSJ). In another example, an email impersonating a healthcare company’s IT team asked people to register for a seminar "about this deadly virus.” Anyone who didn’t question why IT was organizing the meeting clicked to register. By filling out the form, they gave their details to hackers. What to Do Be cautious. It’s understandable that you’re anxious, but don’t let that stop you from taking cyber precautions. You should still: be wary of anything that tries to play on your emotions and urges immediate action; question where emails are coming from – remain vigilant even if the communication appears to come from a reliable source; hover over links before clicking them to see where they will take you – for example, in the WSJ example, the Web address was for the “worldstreetjournal”; avoid downloading anything you didn’t ask for; doubt any deals that sound too good to be true (“a mask that stops the virus 99.7% of the time!”); ignore any communications requesting your personal information; don’t be suckered by fraudulent pleas for charity. Global health organizations generally do not send out emails with advice. Instead, navigate directly to that reputable health institution for real news. If you’re still not sure about the validity of the communication, check it out. Do so by calling or using another medium to get in touch with the “source” of the received message. While there is not yet a vaccine for COVID-19, you can put anti-virus protection on your computer. Also, make sure that you’ve applied all available security updates to keep your software safe. We hope you’ll take care and stay healthy both physically and online in these tough times. Need help installing security software and keeping your technology safe? Our cybersecurity experts can give your home a tech immunization. Do you need your laptop screen repair? We can help fix that for you. Contact us today (786) 233-2002 and via chat website simplesolutiontech.com or at our Facebook page at fb.com/simplesolutiontechcorp

  • How To Keep Your Tech Squeaky Clean

    (Photo Source: Wix Media) Our tech is something we use every day, but did you know it’s also the most disgusting? Your screen may look clean, but studies show that a mobile phone can be 18x dirtier than a public restroom – ew! It gets worse (sorry)…that keyboard you tap at while eating your morning toast? It’s probably the biggest bacterial threat in your house, with about 20 000 times more germs than a toilet seat, more if you share it with children. It’s not just sickness we’re up against, because as dust builds up inside gadgets, they also slow down, malfunction or overheat. Your device essentially chokes on ick, as vents and filters are clogged by sucking in pet hair and floating debris. Here’s how to clean your essential tech items without damaging them: 1. Skip the household cleaners: Most cleaning products are too harsh for our technology and can end up causing permanent damage. You want something that can kill germs and remove everyday grime, without scratching or leaving behind a scented residue. Your best bet is Isopropyl Alcohol. You’ll find it in the first aid section of supermarkets and pharmacies, or at the hardware store. 2. Power down completely: Turn your tech off all the way, not just sleeping, and unplug from any power sources. Switch wireless keyboards, mice, etc off underneath or remove the batteries. 3. Remove any cases or covers: Undress your device as much as you can, but leave screen protectors on (unless there’s grime underneath). If your screen protector needs replacing, have a new one ready to apply. 4. Grab a microfiber cloth: Dampen the cloth with Isopropyl Alcohol and wipe screens and external surfaces gently. The older build-up may require extra effort. 5. Go deep: You can use a toothbrush or cotton tip to clean between most crevices, but some areas will need a bit more ‘oomph’ to clear. You’ve probably seen people use vacuum cleaners on their keyboard, but these are often TOO powerful and may suck keys or internal parts loose. They also generate damaging static electricity. Another option is to use a tech-specific vacuum, but these are usually underpowered. Insider tip: Use a can of compressed air to blow the dust-out. You can get these from many stores and they come with a long nozzle so you can really get in and direct the pressure. You’ll be surprised what flies out, so it’s best to do this outside! We don’t recommend using compressed air on your computer’s internal fans though, as this can make them spin too fast and damage them. How often you clean your tech is up to you and your lifestyle. But it’s a good idea to blow out computer internal dust at least twice a year and wiping your tech down 1-2 times per week will definitely reduce germs and grime. Connect with our Remote Tech Support in Miami, Florida. | Call (786) 233-2002 Simple Solution Tech is the best and reliable tech support you can trust.

  • List of Vendors and Channel Partners - Data and Security - We Recommend.

    8x8 Accedian Accordo Acer America Acronis ADT Cybersecurity Agari AireSpring Akamai Alert Logic Amazon Web Services APC by Schneider Electric AppDynamics Arctic Wolf Armor Arrow Electronics Aruba, a Hewlett Packard Enterprise company AT&T Atlassian AttackIQ Attivo Networks Automation Anywhere Avalara Avaya Axcient Barracuda MSP Barracuda Networks BCM One BCN Bitdefender BitSight BitTitan BlackBerry Cylance Brother International Bvoip Carbonite CenturyLink Charter Communications Check Point Software Technologies Cisco Systems Citrix Systems ClickSoftware: A Salesforce Company CloudCheckr Cloudera Cloudflare CloudGenix CloudJumper Cohesity Collabrance Comcast Business CommScope Commvault Compliancy Group ConnectWise CoreDial Corelight Couchbase Cox Communications Cradlepoint CrowdStrike CyberArk Cybereason Cyxtera D&H Distributing Datto Dell Technologies Digital Defense Digital Guardian Eaton Epson America Equinix Erwin ESET North America Evolve IP Exabeam Exclusive Networks ExtraHop F5 Networks FireEye Five9 Flexential Fortinet Functionize Fuze Geminare Gigamon Google Hammerspace HashiCorp Hewlett Packard Enterprise Hitachi Vantara HP Inc. HYCU, Inc. IBM ID Agent IFS IGEL Igneous Iland Cloud Imperva Infoblox Ingram Micro Ingram Micro Intel IntelePeer Intermedia Jabra Kaspersky KnowBe4 Konica Minolta Business Solutions U.S.A., Inc. Laserfiche Lenovo Lexmark LogicMonitor Malwarebytes McAfee Micro Focus Microsoft Mimecast Moogsoft NEC Display Solutions of America Nectar Services Nerdio NetApp Netdocuments Netskope Netsurion New Relic Nexsan, a StorCentric Company Nextiva Nintex NS1 Nutanix Nvidia NWN Okta Onapsis One Identity Ooma Opaq OpsRamp Oracle NetSuite Owlcam Palo Alto Networks Panasas Panasonic Systems Solutions Company of North America Panda Security Pax8 Pivot3 PlanetOne Poly Progress Software Proofpoint Pure Storage Qlik Quantum Qumulo QuoteWerks Rackspace Red Hat RingCentral Riverbed RSA Sage Intacct SailPoint Salesforce Samsung Electronics America SAP SAP America Scale Computing ScanSource Schneider Electric SecurityScorecard SentinelOne ServiceNow Sharp Electronics Siemens Siemplify Silver Peak Systems Skout Cybersecurity SkyKick Snowflake SolarWinds MSP SonicWall Sophos Spectrum Business Splunk Sprint Star2Star Communications Steelcase StorageCraft Suse Syncsort Synnex Tableau Software Tanium Tech Data Terbium Labs Thales eSecurity The 20 ThreatQuotient Thycotic Tibco Software Tigerpaw Software Trend Micro Tripp Lite Tripwire Trustwave Tufin Ubiq Security UiPath Untangle US Signal Vault America Vectra AI Veeam Veracode Veritas Technologies Vertiv Viavi Solutions VIPRE Security VMware Vonage Voyant Warranty Master Wasabi Technologies WatchGuard Technologies WekaIO Western Digital WP Engine Xerox Zebra Technologies Zerto Zimperium Zix Connect with us today and get the right resources with the vendors and channel partners we've listed in this blog through with Simple Solution Tech. Call (786) 233-2002 Email: wefixit@simplesolutiontech.com

  • Zoom meetings getting hacked. Find out how to prevent your "Zoom trollers" on your video chat.

    We saw a big jump from our residential and business clients' demand on video chatting platforms since the coronavirus pandemic started. These "Zoom trollers" occurring to the Zoom application, which has grant the hackers to connect into any Zoom conference without acknowledgment and interfere with the meeting. Keep in mind this is happening worldwide to anyone using the teleconferencing platform. What is the Zoom trollers? Zoom trollers are incidents to be trolling onto a group teleconferencing meeting unwelcome. Hackers reach access to a Zoom meeting and attempt to breach the video chat and unsettle participants by yelling profanity or racial slurs or putting unpleasant or repugnant images in their video feed. How are hackers joining Zoom meetings, when they aren't supposed to be in? Hackers are joining uninvited to group video chat meetings by the "individual end-user" incompetent cybersecurity measures and they're immature command of Zoom's privacy settings. In other words, hackers can connect if a Zoom meeting is set to the public. This can be filtered through by anyone with the correct Zoom meeting link. Our cybersecurity partners agreed with our feedback that the only way something like this can occur is by searching for the countless open Zoom meeting addresses provided freely online, simply by searching "zoom.us" from any social media and forum sites like Instagram, Facebook, and Reddit. How can you prevent the "Zoom trollers" happening to your video chat meetings? Here a guide created by Zoom.us - keeping your Zoom meetings safe. https://blog.zoom.us/wordpress/2020/03/20/keep-uninvited-guests-out-of-your-zoom-event/ Recommend Zoom Users should not share meetings links publicly: 1) Sharing Zoom meeting links is not to share it within a Facebook group or advertise it online on any other social media platform. 2) Distribute information via a more private method, such as email. 3) Set your meetings to "private", which Zoom now sets all new meetings to "private" by default, requiring only invites with password gain access. 4) Share your personal meeting ID only with people you trust. If you have compromised your personal meeting ID, we recommend contacting Zoom directly to have it changed. 5) Restrict video sharing. Zoom has made the change, that only the host can change Zoom's screen-sharing setting. ------------------------------------------------------------------------ Looking for alternative options for video conferencing for your online meetings? Contact Simple Solution Tech (786) 233-2002

  • Plan ahead for your small business from COVID-19 progress regarding our economy.

    (blog updated: 03-29-2020) Our CEO and Founder Christopher Rodriguez, Simple Solution Tech partnered-up with Fundwise Capital, LLC. ​ While there is the uncertainty of how the coronavirus (COVID-19) outbreak may progress regarding the economy, we do know that small business owner are pro-active and resilient. Part of that resiliency comes from planning ahead. We plan to keep our business fully functioning which means our services will be available to you at any time. ​ Our funding expert partners have been on the phones with businesses already feeling the impact. We've always encouraged businesses to proactively get access to working capital before they need the cash and not when they are in a pinch. This advice is more true in times like these than ever. Our team is standing by to find you financial solutions even if you just need some peace of mind in knowing what options you have. Fill out this short 30-second questionnaire here or click on "Apply Best Loan" and our team will work to find solutions for you. There's no effect on your credit or obligation to get funding. Fast and simple, unsecured funding. ​ For Startups OK with 650+ credit. Startup funding and business funding up to $500k. Stay safe and well and let us know how we can help. We are affiliated with Fundwise Capital, LLC. ------------------------------------------------------------------------- SBA - U.S. Small Business Administration Disaster Loan Applications https://www.sba.gov/page/disaster-loan-applications Economic Injury Disaster Loans https://www.sba.gov/disaster/apply-for-disaster-loan/index.html Home Loans or Sole Proprietor Loans https://www.sba.gov/disaster/apply-for-disaster-loan/index.html Do you need computer repair? Do you have a question? Remote Tech Support - Contact us: 786-233-2002 #simplesolutiontechblog #coronavirus #miamidade

  • Coronavirus (COVID-19) - Information For Miami Businesses and Residents - resources

    (blog updated: 03-27-2020) (for federal assistance for your family and small business scroll down to Florida Funding, Loads, and Assistance section of this blog) CDC – United States Centers for Disease Control and Prevention CDC - Coronavirus Main Page https://www.cdc.gov/coronavirus/2019-nCoV/index.html CDC - How to cover your cough (don't spread germs) https://www.cdc.gov/nonpharmaceutical-interventions/pdf/dont-spread-germs-work-item3.pdf CDC Coronavirus Situation Summary https://www.cdc.gov/coronavirus/2019-ncov/cases-updates/summary.html Coronavirus - Online Tools by Email https://tools.cdc.gov/campaignproxyservice/subscriptions.aspx?topic_id=USCDC_2067 Coronavirus - Businesses and Employees (OSHA.gov) Plan, Prepare and Respond https://www.osha.gov/Publications/OSHA3990.pdf WHO - World Health Organization WHO - Coronavirus Main Page https://www.who.int/emergencies/diseases/novel-coronavirus-2019 WHO - How to wash really your hands https://www.who.int/gpsc/5may/How_To_HandWash_Poster.pdf WHO - Coronavirus Main Dashboard Maps https://experience.arcgis.com/experience/685d0ace521648f8a5beeeee1b9125cd WHO - Coronavirus - Daily Updates (Situation Reports) https://www.who.int/emergencies/diseases/novel-coronavirus-2019/situation-reports Coronavirus (COVID-19) Maps Updates World-O-Meters- Coronavirus (COVID-19) https://www.worldometers.info/coronavirus/ 1Point3acres - COVID-19 Map https://coronavirus.1point3acres.com/en John Hopkins University - COVID-19 Map https://www.arcgis.com/apps/opsdashboard/index.html#/bda7594740fd40299423467b48e9ecf6 COVID-19 Resource Maps https://ncov2019.live/ Florida Coronavirus Resources Florida Health - Coronavirus (COVID-19) Response & Resource https://floridahealthcovid19.gov/ Florida State Governor Ron DeSantis - Coronavirus (COVID-19) Daily Briefings https://www.rev.com/blog/transcripts/florida-governor-ron-desantis-coronavirus-briefing-transcript alternative link: https://www.flgov.com/ Miami-Dade - Coronavirus (COVID-19) Main Page http://www.miamidade.gov/global/initiatives/coronavirus/home.page City of Miami - Coronavirus (COVID-19) - Resource Updates https://www.miamigov.com/Notices/News-Media/COVID-19-Updates South Florida Hospital / Health System Centers - Resources Baptist Health - Coronavirus Update Main Page https://baptisthealth.net/baptist-health-news/baptist-health-experts-offer-guidance-protection-tips-on-coronavirus-covid-19/?cat=life Baptist Health - See Doctor from Home Via "Care On-Demand) https://baptisthealth.net/baptist-health-news/tele-health-and-coronavirus-see-a-doctor-from-home-via-care-on-demand/ Mercy Hospital - Coronavirus Resource Hub https://mercymiami.com/COVID-19/ Mount Sinai Medical Center - Coronavirus Updates https://www.msmc.com/coronavirus-update/ Cleveland Clinic - Coronavirus (COVID-19) Updates https://my.clevelandclinic.org/landing/preparing-for-coronavirus Jackson Health - Coronavirus Disease (COVID-2019) https://jacksonhealth.org/coronavirus-disease-2019-covid-19/ Online News Reporting Miami Herald - Coronavirus Update https://www.miamiherald.com/topics/coronavirus-florida/ The New York Times - Coronavirus Updates https://www.nytimes.com/news-event/coronavirus (Coronavirus Stimulus Package Q&A) https://www.nytimes.com/article/coronavirus-stimulus-package-questions-answers.html The Washington Post - Coronavirus Updates https://www.washingtonpost.com/coronavirus/ USA Today - Coronavirus Updates https://www.usatoday.com/news/coronavirus/ Business & Employer Resources OSHA - Guidance on Preparing Workplace for COVID-19 https://www.osha.gov/Publications/OSHA3990.pdf WHO - Getting Working place Ready for COVID-19 https://www.who.int/docs/default-source/coronaviruse/getting-workplace-ready-for-covid-19.pdf CDC - Plan, Prepare, and Respond to Coronavirus Disease https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-business-response.html House Appropriations - Families First Coronavirus Response Act https://appropriations.house.gov/news/press-releases/house-passes-families-first-coronavirus-response-act The National Law Review - The Emergency Coronavirus Bill https://www.natlawreview.com/article/emergency-coronavirus-bill-what-employers-need-to-know-regarding-legislative SHRM - How to Create an Effective Teleworking Program https://www.shrm.org/resourcesandtools/hr-topics/employee-relations/pages/how-to-create-an-effective-teleworking-program.aspx Florida Disaster Funding | Loans | Assistance Florida Disaster Loan Assistance https://disasterloan.sba.gov/ela/Declarations/DeclarationDetails?declNumber=6063508&direct=false Federal Disaster Loans for Business, Private Nonprofits, Homeowners, and Renters. https://disasterloan.sba.gov/ela/ Economy Injury Disaster Loans https://disasterloan.sba.gov/ela/Information/EIDLLoans https://www.sba.gov/disaster/apply-for-disaster-loan/index.html Keeping American Workers Paid and Employment Act (Section-by-Section) https://www.rubio.senate.gov/public/_cache/files/ef2d5d75-82b2-4de8-9e4e-89e1cdc2b758/EA7D2DA06BB292AB5903710F77D02485.final-section-by-section---keeping-american-workers-employed-and-paid-act.pdf Keeping American Workers Paid and Employment Act (one page) https://www.rubio.senate.gov/public/_cache/files/b033189a-3152-4892-92cf-ec2aa6d35e22/18E9E50D6A36BE3ACFAE4AE7A793B738.final---one-pager---keeping-workers-paid-and-employed-act.pdf Funds help start-ups and small business owners. https://apply.fundwise.com/business_capital_today SBA - U.S. Small Business Administration Disaster Loan Applications https://www.sba.gov/page/disaster-loan-applications Economic Injury Disaster Loans https://www.sba.gov/disaster/apply-for-disaster-loan/index.html Home Loans or Sole Proprietor Loans https://www.sba.gov/disaster/apply-for-disaster-loan/index.html IRS - Internal Revenue Service IRS Coronavirus Information (stimulus check): https://www.irs.gov/coronavirus ------------------------------------------------------------------------- Do you need computer repair? Do you have a question? Remote Tech Support - Contact us: 786-233-2002 #simplesolutiontechblog #coronavirus #miamidade

  • La Web Oscura y Su Impacto En Su Negocio

    Los dueños de negocios hoy saben que Internet no es solo una fuerza para el bien. Algunas personas explotan la Web con malas intenciones. Se congregan en la Dark Web, y las pequeñas empresas necesitan comprender los riesgos. ¿Qué es la web oscura? Usted y sus empleados pasan tiempo diariamente en la Web. Están investigando clientes, revisando competidores y buscando información. No están accediendo a la Dark Web. The Dark Web alberga actividades peligrosas, a menudo ilegales. Esto incluye la venta de drogas en el mercado negro, la venta ilegal de armas de fuego y la pornografía ilícita. No se puede acceder a la colección de sitios web de Dark Web utilizando motores de búsqueda o navegadores estándar. Los usuarios emplean una herramienta de cifrado Tor o I2P para ocultar su identidad y actividad, y falsifican las direcciones IP. Foto por Markus Spiske desde Unsplash Para ingresar a Dark Web, también debe estar utilizando el servicio Tor o I2P. Además, debe saber dónde encontrar el sitio que está buscando. Hay directorios Dark Web, pero no son confiables. Las personas en la Dark Web no quieren que sus víctimas las encuentren. En última instancia, no es un lugar donde usted o sus empleados deben estar. Entonces, ¿por qué necesitas saberlo? Porque los usuarios de Dark Web pueden comprar: nombres de usuario y contraseñas dinero falso números de tarjetas de crédito robadas o credenciales de suscripción software para entrar en las computadoras de las personas datos operativos, financieros o de clientes propiedad intelectual o secretos comerciales La Dark Web también es donde alguien puede contratar a un hacker para atacar sus computadoras. El riesgo comercial de Dark Web: La Web oscura en sí misma no es ilegal, y no todo su tráfico es criminal. También es visitado por periodistas y organismos encargados de hacer cumplir la ley, y se usa en países que prohíben la comunicación abierta. Sin embargo, la cantidad de listados de Dark Web que podrían dañar su negocio está creciendo. Un estudio de investigación de 2019 encontró que el 60% de todos los listados podrían dañar a las empresas, y el número de esos listados de Dark Web ha aumentado en un 20% desde 2016. Los riesgos comerciales de estos listados de Dark Web incluyen: socavando la reputación de la marca pérdida de ventaja competitiva ataque de denegación de servicio o interrupción de malware Robo de propiedad intelectual actividad fraudulenta Con la atención de los medios sobre las violaciones de datos que afectan a millones, es fácil pensar que una pequeña empresa no está en riesgo. Sin embargo, los malos actores no se dirigen a una empresa por su tamaño; buscan facilidad de acceso. La información de la Web oscura es hasta veinte veces más probable que provenga de una violación no reportada. Los especialistas en privacidad dijeron en una conferencia de la Comisión Federal de Comercio que las víctimas incluyeron prácticas médicas, minoristas, distritos escolares, cadenas de restaurantes y otras pequeñas empresas. Reduce tu riesgo: Si su información termina en la Dark Web, hay poco que pueda hacer al respecto. El lado positivo, al menos, es que sabría que la seguridad de su negocio se ha visto comprometida. Sea proactivo en su lugar. Mantenga sus protecciones de seguridad actual e instale parches de seguridad regularmente. Considere un dispositivo de gestión unificada de amenazas (UTM) o un dispositivo UTM. El UTM se conecta a su red para servir como puerta de enlace y proteger su negocio contra malware, acceso ilícito y otros riesgos de seguridad. Su dispositivo de seguridad UTM puede proporcionar: control de aplicaciones escaneo anti-malware URL y filtrado de contenido prevención de pérdida de datos seguridad de correo electrónico gestión de acceso inalámbrico y remoto O deje que un proveedor de servicios gestionados (MSP) se encargue de todos los aspectos de la protección de su negocio. Pague una tarifa mensual constante para que un MSP maneje todas sus necesidades de tecnología, parches, monitoreo y evaluación. Mantente al tanto de las últimas amenazas de ciberseguridad con un MSP u obtén más información sobre cómo instalar un UTM. Podemos ayudarlo a protegerse de los peligros de la Dark Web. ¡Llámenos hoy al 786-233-2002! ------------------------------------------------------------------------------------------------- Article translated in English Link: https://www.simplesolutiontech.com/post/the-dark-web-and-its-impact-on-your-business #blog #simplesolutiontechblog #cybercrime #darkweb #security

  • The Dark Web and Its Impact on Your Business

    Business owners today know the internet is not only a force for good. Some people exploit the Web for ill intent. They congregate on the Dark Web, and small businesses need to understand the risks. What is the Dark Web? You and your employees spend time daily on the Web. They’re researching clients, checking out competitors, and searching for information. They are not accessing the Dark Web. The Dark Web houses dangerous, often illegal activity. This includes black-market drug sales, illegal firearm sales, and illicit pornography. The Dark Web’s collection of websites is inaccessible using standard search engines or browsers. Users employ a Tor or I2P encryption tool to hide their identity and activity, and they spoof IP addresses. Photo by Soumil Kumar from Pexels To go into the Dark Web, you also need to be using the Tor or I2P service. Plus, you’d need to know where to find the site you are looking for. There are Dark Web directories, but they are unreliable. The people on the Dark Web don’t want their victims to find them. Ultimately, it’s not somewhere you or your employees need to be. So, why do you need to know about it? Because Dark Web users can buy: usernames and passwords counterfeit money stolen credit card numbers or subscription credentials software to break into people’s computers operational, financial, or customer data intellectual property or trade secrets The Dark Web is also where someone can hire a hacker to attack your computers. The Dark Web business risk: The Dark Web itself isn’t illegal, and not all its traffic is criminal. It is also visited by journalists and law enforcement agencies, and it’s used in countries prohibiting open communication. Yet the number of Dark Web listings that could harm your business is growing. A 2019 research study found that 60% of all listings could harm enterprises, and the number of those Dark Web listings has risen by 20% since 2016. Business risks from these Dark Web listings include: undermining brand reputation loss of competitive advantage denial-of-service attack or malware disruption IP theft fraudulent activity With media attention on data breaches impacting millions, it’s easy to think a small business is not at risk. However, bad actors don’t target a business for its size – they look for ease of access. Dark Web information is up to twenty times more likely to come from an unreported breach. Privacy specialists told a Federal Trade Commission Conference victims included medical practices, retailers, school districts, restaurant chains, and other small businesses. Reduce your risk: If your information ends up on the Dark Web, there’s little you can do about it. The bright side, at least, is that you would know that your business security has been compromised. Be proactive instead. Keep your security protections current, and install security patches regularly. Consider a unified threat management (UTM) device, or UTM appliance. The UTM plugs into your network to serve as a gateway and protect your business from malware, illicit access, and other security risks. Your UTM security appliance can provide: application control anti-malware scanning URL and content filtering data loss prevention email security wireless and remote access management Or let a managed services provider (MSP) take care of all aspects of protecting your business. Pay a consistent monthly fee for an MSP to handle all your technology, patching, monitoring, and assessment needs. Stay on top of the latest cybersecurity threats with an MSP, or learn more about installing a UTM. We can help protect you from the dangers of the Dark Web. Call us today at 786-233-2002! Article translated in Español (Spanish) Link: https://www.simplesolutiontech.com/post/la-web-oscura-y-su-impacto-en-su-negocio #simplesolutiontechblo #cybercrime #darkweb #security

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